Effective date: 29 September 2026 | Last updated: 29 September 2026
These Terms of Service (“Terms”) govern your access to and use of https://daqriglasses.com (the “Site”) and any quotation, order or supply of goods made through or in connection with the Site. The Site is operated by Nanchang Daiqi Glasses Co., Ltd. (“DAQRI”, “we”, “us”, “our”).
By accessing the Site, creating an account, or submitting a quotation or order request, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Business use only
The Site is a business-to-business (B2B) wholesale platform intended for optical retailers, wholesalers, distributors, importers and private-label or OEM/ODM brands. By using the Site you confirm that you are acting in the course of a business and that you have authority to bind that business to these Terms. The Site is not intended for consumers purchasing for personal, non-commercial use.
2. Accounts and registration
- You must provide accurate, current and complete information when registering, and keep it up to date.
- You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
- You must notify us promptly at sales@daqriglasses.com if you suspect any unauthorised use of your account.
- You may register or sign in using Google Sign-In. Where you do so, we receive only basic profile information as described in our Privacy Policy, and you are responsible for the security of your Google account.
- We may suspend or terminate any account that we reasonably believe is being used fraudulently, abusively, or in breach of these Terms.
3. Product information and specifications
- Product images, model shots and renders are for illustration. Slight variation in colour, finish, texture and pattern may occur between production batches and between the on-screen representation and the delivered goods.
- Dimensions, weights and material specifications are stated as target values and are subject to normal manufacturing tolerances customary in the eyewear industry.
- It is your responsibility to review and approve specifications, artwork, lens parameters and branding before production where you have requested customisation. Approved specifications form part of the contract between us.
- We may improve, modify or discontinue product designs, packaging or components without prior notice, provided this does not materially alter goods already ordered and confirmed.
4. Prices, quotations and minimum order quantities
- Prices shown on the Site are reference prices for registered wholesale accounts and are indicated in the currency stated at the time of quotation. Reference prices are not a binding offer.
- A binding contract of sale is formed only when we issue a written order confirmation or proforma invoice that you accept, or when we expressly confirm acceptance of your order in writing.
- Minimum order quantities (MOQ), mixed-batch rules and private-label minimums are stated on the Site or in your quotation, and may vary by product and by destination.
- We may correct pricing or specification errors at any time before a contract is formed. If an error materially affects an order we have already confirmed, we will contact you to agree a resolution.
- Quotations are valid for the period stated in them, or if no period is stated, for 30 days from the date of issue.
5. Orders
- Submitting a cart or order request through the Site constitutes a request for quotation, not an acceptance of an offer by us.
- We may accept or decline any order request at our discretion, including where a product is out of stock, where the destination is not serviceable, or where we cannot verify the purchasing business.
- Once an order is confirmed, changes or cancellations may only be made with our written agreement, and may be subject to charges for materials already procured or work already performed.
6. Payment terms
The Site does not process online card payments. Payment terms, deposit percentages, currencies and accepted payment methods are agreed separately in writing between you and your DAQRI sales representative, and may include bank transfer or other mutually agreed methods. Trade terms apply in addition to these Terms, and where they conflict, the terms agreed in your order confirmation or supply agreement prevail for that transaction.
7. Shipping, delivery and international trade terms
- Delivery terms, including Incoterms (for example DDP, DAP, FOB or EXW), the named place of delivery, and the allocation of freight, insurance, duties and taxes, are specified in your order confirmation.
- Where we agree to deliver DDP (Delivered Duty Paid), we arrange carriage and customs clearance and pay applicable duties and import taxes for the named destination, subject to the terms of the specific agreement and to any destination-specific exclusions we notify you of.
- Delivery dates and lead times are estimates given in good faith. Time is not of the essence unless expressly agreed in writing.
- Risk in the goods passes in accordance with the agreed Incoterm and applicable law.
- You are responsible for ensuring that the goods are permitted to be imported into, and used in, your destination country, and for obtaining any licence, registration or approval required for your use or onward sale of the goods, except to the extent we expressly agree otherwise in writing.
8. Inspection, defects and claims
- You must inspect goods promptly on receipt. Claims for shortage, visible damage or incorrect supply must be notified to us within 14 days of delivery, with photographs and delivery documentation.
- Claims for latent defects must be notified promptly after discovery and in any event within the warranty period stated in your order confirmation.
- Where a valid claim is accepted, our liability is limited, at our option, to replacement of the affected goods, repair, or a credit or refund of the price paid for the affected goods. This is your exclusive remedy.
- We are not responsible for defects or damage caused by misuse, improper storage, unauthorised alteration, or by wear and tear in normal use.
9. Returns
Returns require our prior written authorisation and a return authorisation number. Goods returned without authorisation may be refused. Unless we agree otherwise or the goods are defective, returned goods must be in their original condition and packaging, and return freight and any re-import duties are your responsibility. This clause does not limit any non-waivable statutory rights you may have under mandatory applicable law.
10. Intellectual property, OEM, ODM and private label
- All content on the Site — including text, product photography, graphics, logos, trademarks, layout and code — is owned by or licensed to DAQRI and is protected by applicable intellectual-property laws. You may not copy, reproduce, distribute, modify or use it commercially without our prior written permission, other than as necessary to browse the Site and place orders.
- For OEM, ODM and private-label projects, ownership of tooling, moulds, designs and artwork is governed by the separate written agreement for that project.
- Where you supply trademarks, logos, artwork or designs for us to apply to goods, you confirm that you own them or have all necessary rights and licences to use them, and you grant us a licence to use them solely to perform the order. You must not supply any trademark, logo or design that infringes the rights of a third party, and you agree to indemnify us against claims arising from doing so.
- We may, in our discretion, decline an order that we reasonably consider would infringe a third party’s intellectual-property rights, including where artwork conflicts with a brand we are aware of.
11. Acceptable use
You must not:
- use the Site for any unlawful purpose or in breach of any applicable law, including export-control and sanctions laws;
- attempt to gain unauthorised access to the Site, its servers, accounts or databases, or interfere with its operation;
- scrape, harvest or systematically extract content, prices or account data from the Site without our written consent, including by automated means;
- resell, sublicense or share your wholesale account or credentials with any third party;
- upload any virus, malware or other harmful code, or submit false, misleading or fraudulent information or orders;
- misrepresent your business, or place orders on behalf of a business you are not authorised to represent.
We may suspend or terminate your access and cancel pending orders if you breach this section.
12. Availability of the Site
We aim to keep the Site available but we do not guarantee uninterrupted, error-free or secure access. The Site may be unavailable during maintenance, updates, or due to factors outside our control. We may change, suspend or withdraw any part of the Site at any time.
13. Disclaimers
To the fullest extent permitted by law, and except as expressly stated in these Terms or in a written supply agreement, the Site and its content are provided “as is” and “as available”, and we disclaim all warranties, conditions and representations, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. Nothing in these Terms excludes or limits any warranty or right that cannot lawfully be excluded or limited.
14. Limitation of liability
To the fullest extent permitted by law:
- we are not liable for any indirect, incidental, special, consequential, punitive or exemplary damages, or for loss of profit, revenue, goodwill, business, opportunity, data or anticipated savings, however arising, even if we were advised of the possibility of such loss;
- our total aggregate liability arising out of or in connection with the Site and any transaction under these Terms is limited to the total amount actually paid by you to us for the goods giving rise to the claim;
- we are not liable for any loss caused by events beyond our reasonable control (see section 15).
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded.
15. Force majeure
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, epidemics or pandemics, war, armed conflict, terrorism, civil unrest, strikes or labour disputes, government action, changes in law, export or import restrictions, sanctions, customs delays, transport disruptions, power or telecommunications failure, or shortages of raw materials. Affected obligations are suspended for the duration of the event. If the event continues for more than 90 days, either party may terminate the affected order without liability, and you will pay for goods already produced or dispatched.
16. Governing law and dispute resolution
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) are governed by the laws of the People’s Republic of China, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.
The parties will first attempt in good faith to resolve any dispute through friendly negotiation. If the dispute is not resolved within 30 days of written notice, it shall be submitted to the competent court at our place of business in Nanchang, Jiangxi, China, unless the parties agree in writing to resolve it by arbitration, in which case the arbitration clause in the relevant supply agreement applies.
Nothing in this section prevents either party from seeking interim or injunctive relief from a court of competent jurisdiction.
17. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date at the top of this page shows when they were last revised. Changes take effect when posted on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms. Orders already confirmed are governed by the Terms in force at the time of confirmation, unless otherwise agreed.
18. General
- Entire agreement: these Terms, together with our Privacy Policy and any written order confirmation or supply agreement, constitute the entire agreement between us regarding the Site and supersede prior discussions on that subject.
- Severability: if any provision is found unenforceable, the remaining provisions continue in full force.
- No waiver: our failure to enforce any provision is not a waiver of it.
- Assignment: you may not assign your rights under these Terms without our written consent. We may assign our rights to an affiliate or in connection with a business transfer.
- Language: these Terms are drafted in English. Any translation is provided for convenience only; the English version prevails in the event of conflict.
19. Contact us
Questions about these Terms should be sent to:
- Email: sales@daqriglasses.com
- Telephone: +86 133 8709 5062
- Postal address: Nanchang Daiqi Glasses Co., Ltd., Building 4, Liangcheng Block, No. 1888 Gaoxin 5th Road, Qingshanhu District, Nanchang, Jiangxi, China